Collaboration Leads to Innovation: An Office 365 Journey

Posted February 4, 2025 by Sayers 

Potawatomi Casino & Hotel is known as one of the largest entertainment destinations of the Midwest. With an array of entertainment options that include table games, slot machines, bingo, poker, sports betting, a 500-room hotel, and ten diverse restaurants, the establishment ensures that guests are treated to an unforgettable experience. Central to delivering an exceptional guest experience is the role of Information Technology (IT), which underpins every aspect of the casino hotel’s operations.

“IT is sort of the linchpin, that brings it all together for the guests.”

Adam Gruszcynski, IT Director, Potawatomi Casino & Hotel

After historically struggling for support during their Office 365 journey, the team made the strategic decision to partner with Sayers, a trusted point of contact for anything Microsoft related. The decision to collaborate with Sayers was driven by their demonstrated commitment to cybersecurity. Sayers’ achievement of being SOC 2 Type II compliant, shows their dedication to maintaining the highest standards of cybersecurity.

“It shows and attests to the commitment Sayers has as an organization to cybersecurity,” Gruszcynski says. “Sayers was the right choice.”

The Sayers technical team became a natural extension of the Potawatomi team. The team established weekly touchpoints to facilitate open communication and address concerns in a timely manner. The emphasis on consistent communication, “has made this project a success for us” says Gruszcynski.

Sayers offers a consultative approach to understand what our clients are trying to accomplish and why. Learn how Sayers can help you!

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