March 14, 2024
Can You Plan For “The Big Cell Network Outage”?
AT&T’s cellular network experienced a widespread outage on February 22nd, 2024. AT&T reported that this outage was caused by problems related to a software update, and the outage itself lasted several hours. Not only was AT&T’s network impacted, several other carriers that use AT&T’s network also experienced downtime. I wrote about this at some length a couple of […]
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March 05, 2024
Emerging Trends in Infrastructure & Operations for Healthcare
Healthcare has traditionally been an industry that has taken a conservative approach to adopting new technologies and platforms (i.e. public cloud) due to the unique nature of having to deal with patient care and the security and privacy concerns around handling and storing patient data. In the past decade, healthcare companies have had to “take off […]
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February 29, 2024
Was the AT&T Outage a Change Control Problem?
On Thursday February 22nd of 2024, communications carrier AT&T experienced an outage to its cellular network that affected most of the 50 largest cities in the US. The outage lasted several hours. It was reported on CNN that the outage not only impacted AT&T itself, but also eight other carriers that rely on AT&T’s cellular […]
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February 15, 2024
Resiliency Is Easier Than Cybersecurity?
It’s impossible to overstate the importance of safeguarding critical business operations in today’s digital landscape. In addition to the traditional threats to business operations (like power outages, facility impacts, and data loss events), the increased risk to the business now presented by cyber threats such as ransomware, malware, and phishing attacks mean that businesses face threats […]
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February 01, 2024
Data Center 2024: Experts Take on Storage, Resiliency, AI & More
2024 promises to be another transformative year for technology and trends in the data center, with advancements in storing, processing, managing, and securing data. Our engineering experts recently shared their data center insights with Sayers employees in an internal information session. Use the following highlights from that panel discussion to stay current on what’s next, including […]
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January 11, 2024
Business Resiliency: ‘A Plan is Not a Strategy’
I saw this video when it first came out several months ago, and I think that it has some valuable insights that can be applied not only to business overall, but also to the management of Business Resiliency programs. As a short recap, Roger Martin is Professor Emeritus at the University of Toronto’s Rotman School of […]
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December 14, 2023
Matching The Layers Of Your Data To A Layered Ransomware Response
Everyone is rightfully concerned about ransomware these days. A coordinated attack has the potential to completely take your business out from underneath you. “Being attacked is a sign that you are important enough to become a target.” Robert Greene, American Author The Importance of a Ransomware Plan I have talked to dozens of companies over […]
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December 06, 2023
Smart Spending – Making the Business Case for Resiliency
I have written previously about what Business Resiliency Programs are, and the importance of building, a structured and mature Business Resiliency Program. “I always say don’t make plans, make options.” Jennifer Aniston Budgeting for Business Resiliency Everything has a price though. Building a Business Resiliency Program isn’t just going to cost you time, it’s also going to cost your business […]
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November 15, 2023
Don’t Be Afraid of the Big, Bad, BIA (Business Impact Analysis)
I have talked at length in previous posts about the importance of Business Continuity in general, and also the importance of performing a Business Impact Analysis in developing program maturity. I’d like to talk about something a little bit different today and I’d like to address the trepidation a lot of program managers feel and taking that […]
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October 13, 2023
Role of Business Resiliency in Addressing Cybersecurity Risks
Kevin Finch, a Senior Business Continuity Architect at Sayers, discusses the importance of business resiliency and its relationship with cybersecurity. Business resiliency is defined as the ability to adapt, change, or absorb the impact of a business interruption while continuing to provide a minimum acceptable level of service. Cybersecurity is an integral part of business […]
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