May 16, 2024
What’s Old is New: Strengthening IT’s Role in Business Resilience
In all my years working in resiliency, when I was managing programs myself and now that I am helping other companies with their programs, it seems the two most scarce resources are always money and time. This is the first blog in my “What’s Old Is New” blog series. “Every year is getting shorter, never seem to […]
Read more
April 11, 2024
When Is Employee Retention A Resiliency Issue?
A couple of decades ago, back when I was working as a System Administrator, I had a contracting gig working for a utility company. As utilities go they were fairly small, but they were still a large company with a few thousand employees. There were probably a half-dozen of us there working as System Administrators, maintaining […]
Read more
March 14, 2024
Can You Plan For “The Big Cell Network Outage”?
AT&T’s cellular network experienced a widespread outage on February 22nd, 2024. AT&T reported that this outage was caused by problems related to a software update, and the outage itself lasted several hours. Not only was AT&T’s network impacted, several other carriers that use AT&T’s network also experienced downtime. I wrote about this at some length a couple of […]
Read more
March 05, 2024
Emerging Trends in Infrastructure & Operations for Healthcare
Healthcare has traditionally been an industry that has taken a conservative approach to adopting new technologies and platforms (i.e. public cloud) due to the unique nature of having to deal with patient care and the security and privacy concerns around handling and storing patient data. In the past decade, healthcare companies have had to “take off […]
Read more
February 29, 2024
Was the AT&T Outage a Change Control Problem?
On Thursday February 22nd of 2024, communications carrier AT&T experienced an outage to its cellular network that affected most of the 50 largest cities in the US. The outage lasted several hours. It was reported on CNN that the outage not only impacted AT&T itself, but also eight other carriers that rely on AT&T’s cellular […]
Read more
February 15, 2024
Resiliency Is Easier Than Cybersecurity?
It’s impossible to overstate the importance of safeguarding critical business operations in today’s digital landscape. In addition to the traditional threats to business operations (like power outages, facility impacts, and data loss events), the increased risk to the business now presented by cyber threats such as ransomware, malware, and phishing attacks mean that businesses face threats […]
Read more
